INCREASE EMPLOYEE SATISFACTION & DELIVER GREAT EMPLOYEE EXPERIENCES.

HRSD Want to eliminate and improve employee satisfaction with intelligent & efficient services? Put services at the foreground of your business. Let the employees experience a hassle-free service experience they deserve.

The ServiceNow HR Service Delivery application coupled with Employee Document Management & Employee Service Center improves the employee service experience by automating HR interactions and providing a single platform for all the HR Services. You can also integrate ServiceNow HRSD with various Payroll, Time & Labor, Talent Management, Learning Management, Background Screening & other HR tools.

ServiceNow’s HRSD is available in three types of packages – HRSD (standard), HRSD (Professional) & HRSD (Enterprise). You can enhance the employee journey by using any of these options:

  • Case and Knowledge Management
  • Now Mobile
  • Employee Document Management*
  • Performance Analytics for HR Service Delivery*

STANDARD

  • Case and Knowledge Management
  • Now Mobile
  • Employee Document Management*
  • Performance Analytics for HR Service Delivery*
  • Employee Service Center*
  • Virtual Agent
  • Predictive Intelligence

PROFESSIONAL

  • Case and Knowledge Management
  • Now Mobile
  • Employee Document Management*
  • Performance Analytics for HR Service Delivery*
  • Employee Service Center*
  • Virtual Agent
  • Predictive Intelligence
  • Enterprise Onboarding and Transitions*
  • Mobile Onboarding**

ENTERPRISE

* Available to license separately
** Included as part of Enterprise Onboarding and Transitions

According to Gartner, “By 2020, 30% of organizations with more than 2,500 employees will have invested in an integrated HR service management solution.” Read Report

The Now Mobile app for HRSD enables employees to view HR Requests, request help, complete HT task and much more. The HR onboarding app enables your new hires to complete onboarding to-dos, ask questions and much more using the new Mobile onboarding app. Read Report



Benefits

  • Simplify access to services
  • Improve productivity
  • Streamline employee transitions
  • Optimize service delivery


Total Benefits: Over $9.9 million

Reduction in HR cases by 50 %

ROI: 400% +

$325,000 saved each year in HR Service Delivery costs.

4000 hours saved annually by automating onboarding activities.

Payback in the first year

Increased efficiency in servicing HR cases by 30%

Reduce HR administrative cost by 30%



ServiceNow HRSD Module


  • Case & Knowledge Management
  • Now Mobile
  • Employee Document Management
  • Employee Service Center
  • Virtual Agent
  • Predictive Intelligence
  • Enterprise On-boarding and Transitions
  • Mobile On-boarding
  • Performance Analytics for HR Service Delivery

WHY SERVICE STACK?


Service Stack Technologies has a reputation of a strong team of Senior & Experienced Consultants. We are your go to guys for Implementations executed by Certified Resources adopting industry’s best practices. We practice Agile way of working and propose configuration-based solutions over customizations.

We have pool of qualified developers who are skilled in their respective areas and possess excellent communications skills. We follow Out of the Box Implementations to the maximum, but we are equally qualified in implementing processes if the need arises with configurations & customizations.

We have built various products to cut short the Implementation timeline. Our CSAT is 9.62 on various implementations and we are a Premier and preferred ServiceNow Partner.



Service Stack can engage with you for HRSD Services in various models:






Request Engagement