Our client, a Global Sustainable Energy Giant underwent an implementation of multiple ServiceNow modules, various business flows and approx. 20 different integrations using the ServiceNow platform since 2016.
As you grow on the ServiceNow platform over the years by onboarding multiple modules offered by ServiceNow/ business workflows/ multiple integrations the inevitable layers of complexity keep adding to your organization. This brings a very important question, “Are you ensuring that your platform is fit and in the pink of its health?”.
As you continue your journey towards moving to cloud and chose the right platform which is ServiceNow, topics like manageability, performance, user experience, upgradability and security takes the centre stage. If you do not ensure the best practices among those parameters which are listed above, it will result in derailing your progress towards a sound and scalable platform!
For any successful cloud journey having a sound platform lies in the heart of any program and it must be taken care of for years to come.