Testing has often been considered an elephant in the room as far as quality and timeline of a product or a service is in discussion. “An efficient software is one that is well tested”. ServiceNow ATF leaves no room for human error when it comes to testing how a particular module works after modification and during Upgrades. For many customers who go with manual testing during an Upgrade, more than 25% of the time is eaten up by testing approximating it to “MORE THAN 13 WEEKS!!!!!”. ATF automates 40-60% of test scenerios and most of the delta is in client-side functionality. Secondly, Regression testing is one of the most critical phase that tests how the recently added delta is affecting the system as whole.

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